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CUSTOMER ORDER MANAGEMENT SUPERVISOR (1st SHIFT)

Location:Mebane, NC
Exempt/Non-Exempt:Exempt
Benefits:Excellent Full-time Benefits
Employment Type:Full Time
Department:PSG
Description:POSITION SUMMARY: This position is posted to attract a candidate that is qualified to supervise an hourly workforce providing direction, leadership, and development to team members. Our COM Supervisor will work within our Professional Services Group, which has a mission to provide innovative customization solutions for our customers. This position is responsible for achieving productivity, efficiency, customer service, cost quality and safety objectives through both individual and team contributions. The COM Supervisor is the principle link between all levels of management for the daily operation under their area of responsibility. POSITION HOURS: (1st Shift) 7:45 a.m. - 4:15 p.m. Monday - Friday. This position will involve occasional weekend work throughout our busy season. Our busy season is forecasted to be June through mid-September 2013.
Duties: RESPONSIBILITIES: Responsible for the day-to-day operations in the PSG Order Management Department. Held responsible for ensuring that productivity goals are achieved and setting direction for the team to accomplish these goals. Work with and train new seasonal employees with assistance from Leads and Trainers within the department. Manage the work schedule and attendance for both first our first shift COM area. Conduct performance reviews for first shift COM team members. Hold employees accountable for productivity standards, quality standards and all Company and DC policies and procedures. Address employee performance issues on a daily basis by providing constructive feedback. Responsible for keeping the department area safe and clean on a daily basis.
Qualifications:REQUIREMENTS: Bachelorís degree preferred or equivalent manufacturing/production management/supervisory work experience. Candidate should be production oriented and have a proven track record of punctuality, minimal absenteeism and proven ability to work with minimal direct supervision. Candidate should be self-motivated and should have strong organizational and interpersonal skills, high attention to detail and a very high focus on accuracy. Must be proficient in Microsoft Excel, Word and Outlook. Must have the ability to distinguish between colors. Must be able to lift, push, pull and carry up to 30 lbs. Must be able to bend, stoop and kneel. Must be proficient in English in order to be considered for this position. Bilingual skills a plus. Candidates must be 18 years of age or older to work in this position due to DOL regulations.


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